Looking at your energy bills is essential for your budget. It’s never been easier to switch supplier and you may be able to save money in the process. A lot of people leave them as they are as they think changing will be a hassle but the hassle may be worth it if you save money.

What about arrears? There’s options for those too.

Step 1

Collect all of your related bills and letters together. It’s important to have all of the information together in one place.Your account number and total amounts owed will be needed.

Step 2

Make a budget of your incomings and outgoings, this will help you work out how much you can afford to be paying towards any arrears.

Step 3

Contact your energy supplier and arrange the repayment of your arrears. When arranging how much you can pay back regularly use your budget as a guide and make sure the offer is affordable.

Shop Around

If falling into arrears with your energy is a regular occurance it might be a good idea to see if you’re paying too much. Get a few quotes from other suppliers.

Are you on the correct tariff?

Depending on your circumstances you may be eligible for different rates, examples could be disabilities, living alone or being on certain benefits. Tell your supplier about your situation and check if you’re entitled to anything better suited to you.

Re-evaluate your budget

Occasionally energy prices just go up, maybe you could spend less in other areas of your budget.


Depending on your circumstances you could be eligible for discounts or financial assistance through an energy suppliers trust fund. Do a google search for your suppliers trust fund website.